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New Update

Thanks for visiting D Elite Data Entry Process. Due to update in our services/policies we also have updated information on our website. Now you can reach directly to actual source of work at just 8750/- for 1 year. So want to start a real and genuine process just call 08571034405/09468449371 or mail me on rana.of.d@gmail.com

All charges will be paid in Company A/c with 18% GST. Check out our GSTIN and Registration details on about us page.

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UK AIRLINES INBOUND CUSTOMER SUPPORT

UK AIRLINES INBOUND CUSTOMER SUPPORT


Business Offer: AIRLINES Inbound and Customer Support & Travel Care Services.

An AIRLINE is looking for Contact Centers in India and Philippines for Their Customer Support Service & Sales Vendor ship.
The Contact Center shall handle their Inbound Calls from land Based Customers Regarding the Flight Booking Status, International & Domestic Bookings, Holiday Services, Customer Services Plan, First/Business Class Pre-order Meal Services, Special Fares & Events Services, Super Class Deal Up selling & any queries they have regarding their Travel Plans.

Operational Window – 11 Hours (9 AM to 8 PM UK Timings) 365 Days

Seats: 70 Seats for One Shift

Payout: GBP 1450 TO GBP 1950 PER SEAT / PER MONTH

Payment Mode: Bank Wire

Invoice Date: 3rd of Every Month

Payment Date: 11th of Every Month

Advance Payment: GBP 101500 + GBP 25000 for IT Infrastructure (As per Client Specifications)

Software, CRM, Online AIRLINES Portal Provided By AIRLINES

Training: (PHYSICALLY PROVIDED) Onsite by AIRLINES

Qualifying Criteria

• 2 Years Balance Sheet of company which has applied for or the promoter company.
• DOT License
• Profile of each Director
• Minimum 18 Months experience in executing Voice or Non Voice Process with proven quality track record.
• 6 Months Banking

Commercials: -

Consultation Charge: - Rs. 1, 00,000/-

Security charge to Indian Vendor : On MOU INR 3, 00,000 (Refundable) paid as a BG. Reason is that after signing the MOU center has to go for processing like recruitment, training, mock call test and all process and this duration will take 30-45 days. When the center will be start this amount will be refund back to center. If center is not processing properly then this BG will be used by vendor as a security.

Vendor Charge : INR 25% from Advance billing of the center.

Royalty: 15%
Contract: 24 Months
TAT: To go live before 15th September.
Training: Onsite to start on 15th August
SLA: 5TH August to 15th August
Slots: 03
Contact us for more details

D elite soft data entry projects

About D Elite Soft :

D Elite Soft is genuine outsourcing consultancy located in Haryana, Active since 2011. We Provide data entry project, BPO/KPO, Inbound-Outbound Process, Data Editing, Data Mining Process.
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