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Thanks for visiting D Elite Data Entry Process. Due to update in our services/policies we also have updated information on our website. Now you can reach directly to actual source of work at just 8750/- for 1 year. So want to start a real and genuine process just call 08571034405/09468449371 or mail me on rana.of.d@gmail.com

HCL Inbound Process (Application Closed)

HCL Inbound Process

HCL Inbound Process

Technical Requirements

Must be having a setup of seating of 300 seats
Must be having proper staffing team

Must be having a good hardware (Updated)

Must be having minimum 350 PC’s and Head Phones meeting the quality standards.

Must be having CAT-6 Cable networking to handle the network congestion easily

Must be having 20 MB as Primary And 10 MB as secondary Lease Line for regular call flow.

Inbound Technology
Inbound Technology has an inbound voice solution based on Cisco IPCC that has ACD with skill based routing, IP IVR, web based reporting, IP OBX with voice mail. Our inbound call center technology has open standards based on IP infrastructure.
IP: Scalable, Flexible
End to end IP – Solution
Converged Network
Quality of Service
Redundancy
Multi site support
Location Independence
Consolidated and open data store
Multi channel support
Open architecture and IP enable fats integration and development of new functionality and application
Web based historical and real time reports
Monitored threshold events


Our IP has some additional features like a GUI (Graphic User Interface) based scripting tool, call flow monitor and the capability to make immediate changes.

Inbound Call Center Technology – IPCC Benefits
Real time & Historical Reporting (Web Based)
Consolidated reporting can be used to monitor outsourcing performance and adjust service levels and staffing.
Enhanced customer service
Accurate call-by-call skill based routing, dynamic announcement to queued callers, screen pop up of caller data
Flexible Integration Can be cost effectively integrated with TDM & IP environments at customer locations
Faster Response Times
Capability of easy CTI integration to deliver screen pops for faster agent response times and improvement in agent productivity

Non-Technical Requirements
A Company for a signup must be Pvt. Ltd. or Limited.
One Year Account Statistics.
One Year Staffing Statistics.
Previous year Balance Sheet.

Must have a proper staff for support.o Must be having eligible working staff for 24*7 call support.

Must have a proper area for a particular profile like
Conference Room
Server Room
Cafeteria
Gaming Zone (Like Pool & Billiards, Chess)
Cabins for different department.

Payout Details
Rs 10 per call

Call Flow
100 Calls per shift per seat

Targeted Call Flow
Domestic
International

Payout Cycle
Monthly By Account Transfer of the PO Generated
Expected Revenue per month
100*10*3*300*30= 2,70,00,000

Agreement Tenure
3 Year

How to apply for this project.

1. First of all Read our fraud prevention policy.
2. Register with us
3. Send Required Documents at  rana.of.d@gmail.com


If you have any Query Feel Free to check our frequently asked questions. or contact us

D elite soft data entry projects

About D Elite Soft :

D Elite Soft is genuine outsourcing consultancy located in Haryana, Active since 2011. We Provide data entry project, BPO/KPO, Inbound-Outbound Process, Data Editing, Data Mining Process.
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